App
New Theme Builder
Objective To go provide a walkthrough of the updated theme builder settings and which fields affect which areas within your App Important Note: The "New theme builder" is only for v10 apps, and nothing done in old theme builder will affect the v10 ...
Getting the Message Out - Push Notifications - Updated Version
Objective: Demonstrate how to ensure app users receive push notifications in the updated version of the App, v. 10+ There are both in-App and Device Settings which App users have for their Alerts or Push Notifications. To receive push notifications ...
General Troubleshooting
Objective To provide steps to solve a few common issues users & schools run into. Resetting the password from the Dashboard as an Administrator Password Reset: will reset a user's access to the Dashboard and the App & works for all setups (including ...
Internet Connection Error
If you receive the following error please try the steps listed below Step 1: Check your iOS or Android settings and ensure you're connected to a reliable Internet source. iOS Users check the following: - From your Home screen, go to Settings > Wi-Fi ...
Creating Conversations in the App
Objective To illustrate how to create Conversations in the App and manage existing Conversations. Creating a New Conversation in the App Navigate to Conversations Feature Find the 'Conversations' tab on the Menu Create a Conversation Press the '+' in ...
Getting the Message Out (v6) - Push Notifications
Objective Demonstrate how to ensure app users receive push notifications. There are a few options app users have regarding their Alerts or Push Notifications. To receive push notifications in the app, each app user has to have them toggled on in the ...