In the Dashboard under "Conversations", click "New" Then you will be prompt to title the conversation and select the participants (if you do not see the name of the participant you are looking for search for their name in the search bar) Click ...
From the Dashboard: Step 1: Select "Features" Step 2; Select "Info Page" Step 3: Click the "Pencil" icon Step 4: Make your edits from the page Step 5: Scroll down and Click "OK"