Locate the Directory folder you want the user added to in "Directory Settings" by clicking on the "Settings" cog.
For our example we will pretend we want a user added to the "Staff" Folder in the Directory. The Directory settings of that folder reveal a few key items:
- Users will need the "Teacher" Identity to appear in the Directory folder. If there were multiple Identities listed here, they would only require one of them.
- Users will need one of the following listed in their respective "Department" field in their People entry:
A. History
B. Teachers
C. Bulldog Teachers
Navigate to "People" in the Dashboard and look for the user you want to add to the "Staff" Directory folder. For our example we will edit Jess Ward's People entry.
Add one of the "Departments" we identified earlier to her respective "Departments" field in her "Primary Details" tab. We will add "Bulldog Teachers"
Navigate to her "Identities" tab
Click "+Staff Identity"
In Identity Details, add her as a Teacher to the appropriate school.
Click "Apply" or "Ok" at the bottom of the page.
Navigate back to the Directory folder you wanted to add the user to, and they should appear here. If they do not appear give it a few minutes and refresh the web browser.
Congratulations! You've successfully added a user to a Directory folder.
Delete/remove user from Directory folder
You can delete or remove a user from a Directory folder clicking on the "Delete" red trash can next to their name.
You will still need to investigate why the user populated in that Directory folder by looking through it's settings. It is either an improper Department or improper Identity setting that enables users to appear in incorrect Directory Folders.
Delete Directory Folder
Deleting a folder or user will only remove them from the listed Directory, this will not remove their "People entry" completely. If you have a sync of any kind setup (SFTP, API, etc) setup, you must edit the user/folder from the synced data.
Otherwise users/folders you have removed here will keep reappearing.
Locate the Directory folder you want to delete and click on the red trash can icon