Creating Conversations in the App

Creating Conversations in the App

Objective

To illustrate how to create Conversations in the App and manage existing Conversations.

Creating a New Conversation in the App

Find the 'Conversations' tab on the Menu


Create a Conversation

Press the '+' in the bottom right corner


     

     

Name and Add Participants

Here you 'Name' your conversation and search to find and add the participant(s) you would like to message



In the progressive Webapp and in Apps using v 10.1.0 and newer:

You can also search a students name and if they have a connected relationship to a Parent, Aide Guardian, or Relative they will appear below

Once added they will grey out to signify already being added



Begin the Conversation

This will pull up a screen that you are able to type and send your message to the selected participant(s)

The participant(s) will get a push notification on their phone which will prompt them to reply 



Settings and Options

After the Conversation is created you have options in the Settings (the 3 dots icon) found in the top right corner.

      

You are able to select from these options in the drop down menu:

            See who is in the message and add more users by selecting 'Participants'

            See Attachments
            Mute

            Rename the Conversation

            Block a user (If logged in as Administrator)

            Close the Conversation, which means the participants can still see the messages but cannot send anything

            Delete the Conversation which will remove it from all participants phones and can only be viewed on the backend

            or Report an Issue


Happy conversing!

    • Related Articles

    • People: Manage, Import, Export & Create Accounts

      Objective To detail how you can manage, import, export, and create accounts in the Dashboard People section. People interface is set up to help you Manage, Import, Export and Create Accounts. Manage People All People records are listed here in the ...

    • Creating a New Conversation on the Dashboard

      From the Dashboard Home menu, select "Conversations" and then click "+New" Then title the conversation and select the participants (If you do not see the name of the participant you are looking for search for their name in the search bar) Click ...

    • Conversations Setup and Admin Settings

      Objective To explain the functionality of the 'Conversations' feature and how Administrators can Setup and manage the Settings from the Dashboard. What is Conversations? 'Conversations' is a digital chat tool, located under 'Conversations' in the ...

    • Creating, Joining, or Ending Conversations from the Dashboard

      Objective To explain how to create, join, and end conversations on the Dashboard Create To create a conversation from the Dashboard, select 'Conversations' in the Dashboard Menu Select '+ New' Enter Title and you have the choice to make the ...

    • Create Conversation Using Classrooms Target List - App

      Objective Provide a walkthrough on how to create a conversation within the App that uses a Target List created via the Classrooms feature. Select "Conversations" from the App Menu on your mobile device . Select + to create a new conversation. Name ...